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FAQ
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  • How long does it take to get a response after we send you an inquiry?

    We will respond within 24 hours of receiving your inquiry on weekdays.

  • Are you a direct manufacturer or a trading company?

    We have our own factory and international trade department, and we produce and sell our own products.

  • What is the minimum order quantity (MOQ)?

    To ensure quality and service, our standard product MOQ is typically 3 cabinets. However, for new customers, we accept small trial orders. Please contact our sales representatives for details.

  • How long does proofing take and how much does it cost?

    Samples with simple modifications typically take 7-10 working days, while samples of completely new designs take 15-20 working days. The sample fee can be deducted from subsequent orders.

  • What is the production lead time?

    Standard orders are typically shipped 30-45 days after receiving the deposit. The specific lead time depends on the complexity of the order and the current production schedule.

  • What payment methods do you accept?

    We accept secure international trade payment methods such as T/T (Telegraphic Transfer) and L/C (Letter of Credit).

  • How do you handle damage during transportation?

    We promise to provide excellent packaging at our factory. If any damage occurs during transportation, please take photos of the site and contact us immediately. We will assist you in filing a claim with your insurance company and provide all necessary supporting documentation.